For Kylie Ufer, the love of Small Businesses is in her genetics. After running a number of Small Businesses, Kylie dreamt of being able to turn to one company for all of her Small Business Support needs, but there was none available.

So, in 2015 she created ProfitAbility Virtual Assistance to do just that! Her team has now helped hundreds of Small Business Owners to scale, survive and thrive in their businesses.

In this Masterclass, Kylie will discuss:

  • Easiest tasks to outsource
  • Being a control freak and a perfectionist and delegating anyway
  • Outsourcing options
  • The Tipping Point between having a VA and having an employee
  • When to outsource
  • How to brief your VA
  • Giving your VA access to things i.e. sharing logons, emailing your clients
  • Building trust
  • The expected costs
  • What to do if things go pear-shaped
  • Choosing your VA
  • What not to outsource
  • Expected task completion timeframes

Useful resources:


Categories: People, Process, Tools and Software

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